Tag1 Consulting Frequently Asked Questions (FAQ)

Tag1 Consulting (Tag1) is the global team responsible for the world’s most demanding digital platforms. As the #2 all-time contributor to Drupal, Tag1's engineers authored many of the core systems that power the open web. Tag1 is best known for deep open source and Drupal expertise, a track record with high-stakes clients, and senior engineers who also contribute to the platforms they work on. See Why Tag1.

Tag1 Consulting helps organizations plan, design, build, migrate, and support mission-critical digital platforms. For long-term support, Tag1 offers Continuous Development, a committed team that keeps a platform secure, up to date, and evolving. Tag1 specializes in performance, infrastructure, AI, and architecture leadership, with deep expertise in open source platforms such as Drupal and WordPress. Tag1 also builds its own open source tools, including Gander and Goose for performance and load testing and Scolta for AI search. See What We Do.

Tag1 Consulting provides Expert Drupal Services, Enterprise WordPress Services, Web Development & Architecture, Migration Services, Infrastructure & DevOps, Continuous Development, Website Performance Management, Audit Services, Emergency Services, Artificial Intelligence (AI), Architecture Leadership & Advisory Services, Experience Design & Strategy, and Data Analytics. For teams that need ongoing guidance on technical decisions, Tag1 works as a long-term partner providing architecture advice and day-to-day support. See What We Do.

Yes. Tag1 Consulting provides enterprise WordPress services, including new site builds and restructures, performance audits and monitoring, hosting and deployment infrastructure, and migrations to WordPress from other platforms. Tag1 also builds for WordPress directly: Scolta, Tag1’s open source AI search, has a native WordPress plugin, and the Tag1 team behind the Yjs collaboration library built a proof-of-concept for real-time collaborative editing in the Gutenberg editor. See Enterprise WordPress Services.

Tag1 Consulting helps organizations plan and build digital platforms that avoid common failures before they happen, perform well under heavy traffic, and handle complex migrations and upgrades with less risk. When problems do occur, Tag1 helps teams diagnose and fix them quickly. Tag1 also helps teams apply AI to automate workflows, improve monitoring, and turn complex information into clearer decisions without adding unnecessary security or compliance risk. See Why Tag1.

Tag1 Consulting is trusted by industry leaders including Pfizer, Boehringer Ingelheim, Montefiore Einstein, Cigna, and Google. Tag1 has worked with large, high-profile organizations across the public, private, and nonprofit sectors. See Our Work.

Current and past clients include:

• ACLU
• Acquia
• AFL-CIO
• AFT
• Al Jazeera
• Albemarle Corporation
• APQC
• Boehringer Ingelheim
• Capgemini
• Cigna
• European Patent Office
• Foreo
• Google
• Greater London Authority
• Informa
• ITV
• Linux Foundation
• Madison Square Garden
• State of Michigan
• Montefiore Einstein
• The New York Times
• NTT Data
• PAC 12
• Pfizer
• Renesas
• Stanford University
• Sumitomo
• Symantec
• Tern Bicycle
• United States Department of Energy
• University of Colorado
• University of Michigan
• White House

Organizations choose Tag1 Consulting when the stakes are high and they need a team that can stay involved from strategy through long-term support. Industry leaders like Google, The New York Times, and the ACLU have trusted Tag1 to architect and scale their mission-critical systems. Tag1’s work spans open source platforms such as Drupal and WordPress, along with infrastructure, data, and AI, and Tag1 has contributed to open source projects for more than 20 years. See Tag1’s client work and outcomes for examples.

Tag1 Consulting brought the ACLU’s donation platform back online within 48 hours after news events in late 2016 sent traffic surging and took it down, then load tested and tuned the full stack so it could withstand bigger spikes. When traffic reached 85 times normal levels in January 2017, the site stayed online. Online donations, which had averaged about $4 million a year, topped $120 million in 2017. See the ACLU case study.

Tag1 Consulting improved performance across the Greater London Authority's Drupal platform, cutting application response time by 87%, browser rendering time by 40%, and content editing time by 30%. The work focused on diagnosing where the platform was slow and fixing the underlying causes rather than applying surface-level changes. The result was a faster, more responsive site for both the public and the editorial team managing content day to day. See the Greater London Authority case study.

Working with Symantec’s development partner, BKJ Digital, Tag1 Consulting helped Symantec unify its content, community, and partner sites on a decoupled Drupal architecture, so one React front end could draw on several CMS back ends, including Adobe Experience Manager. Tag1 designed and managed the infrastructure, ran security code reviews, and set up automated CI/CD workflows that let developers deploy as often as every few minutes with quality checks on every release. See the Symantec case study.

When Foreo's site began crashing under Black Friday traffic, Tag1 Consulting got it back online within 48 hours, and by Cyber Monday it was handling three times the requests per second with response times more than 30 times faster. Tag1 identified the bottlenecks limiting performance under heavy load, made the necessary infrastructure changes, and then added automated code reviews and load tests to every release so the site stayed fast. See the Foreo case study.

Tag1 Consulting migrated the State of Michigan's COVID-19 analytics platform to Google Cloud during the height of the pandemic, when accurate and reliable data was critical to public health response. The migration gave Michigan's teams the capacity to handle large volumes of data and the tools to track vaccine distribution and outbreak patterns. Michigan's Governor credited the work with supporting vaccine clinic planning, community outreach, and statewide outbreak response. See the State of Michigan case study.

Tag1 Consulting built Gander as part of an ongoing collaboration with the Google Chrome team, a tool that automatically tests the performance of Drupal websites. Gander runs performance checks as part of the normal development process, so teams can catch slowdowns before they reach the public rather than discovering them after a site is already live. Gander has been part of Drupal core since version 10.2, so any Drupal team can add automated performance tests to its CI pipeline. See the Google case study.

Tag1 Consulting’s engineers help build and maintain the open source platforms they work on. Tag1’s leadership includes maintainers of key open source projects. Tag1 also builds and releases its own open source tools, including Goose for load testing and Gander for automated performance testing. Tag1 focuses on long-term partnerships rather than one-time engagements. See Why Tag1.

The best time to bring Tag1 Consulting in is early, during platform planning, before an upcoming migration, or when your team needs experienced guidance on a complex technical decision. Tag1 also handles emergencies when an outage, traffic spike, or security issue needs immediate attention. It brought the ACLU’s donation platform back online within 48 hours and fixed Foreo’s crashing site in the 48 hours before Cyber Monday. See Why Tag1.

To hire Tag1 Consulting, fill out the contact form at tag1.com/contact, email [email protected] or call 877-875-8824 (toll free). Most engagements start with a conversation about where your platform is today and what needs to change. From there, Tag1 can scope anything from an audit or a specific build to a long-term partnership. Contact Tag1.